Privacy Policy

Effective Date: September 28, 2025

Last Updated: October 25, 2025

Summary

At Go Beyond Solutions LLC (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy in compliance with the New York SHIELD Act and other applicable laws. This Privacy Policy explains our data practices in plain language:

  • What we collect: Your name, email, payment details, and other "private information" as defined under New York law (e.g., combined with credentials or, if applicable, health-related details), plus usage data (like IP address and site interactions).
  • How we use it: To deliver courses, process payments, improve our services, and communicate with you.
  • Sharing: Only with trusted service providers (e.g., payment processors like Stripe), for legal reasons, or with your consent. We don’t sell your data.
  • Your rights: Access, update, delete your info, or opt out of certain uses—email us at info@joingobeyond.com.
  • Security: We use strong measures to protect your data, including reasonable safeguards required by the New York SHIELD Act, but no system is perfect.
  • Updates: We’ll notify you of major changes via email or on our site. For full details, read below. If you have questions, contact us. By using our Services, you agree to this policy.

Go Beyond Solutions LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and online courses (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We may collect the following types of information, minimizing collection to what is necessary for our Services and in compliance with New York’s SHIELD Act definition of "private information" (personal information that, if breached, creates a risk of harm):

  • Personal Information (or "Private Information" under New York law): Name, email address, phone number, account credentials, username or email combined with password/security questions, billing and payment details (e.g., credit card information processed securely via third-party providers). We do not collect medical information (e.g., health history) or health insurance details unless you voluntarily provide it in coaching interactions, in which case it is treated as sensitive and protected under expanded SHIELD Act categories effective March 2025.
  • Usage Data: IP address, device type, browser, operating system, referral source, pages visited, and interactions with our Services.
  • Cookies and Tracking Data: Cookies, pixels, and similar technologies to analyze trends, track user behavior, and improve our Services.

We do not knowingly collect or solicit personal information from children under 13. If you believe a child has provided us with data, please contact us and we will delete it.

2. How We Use Your Information

We use your information to:

  • Provide access to our online courses and membership features.
  • Process payments and manage accounts.
  • Improve, personalize, and optimize the Services (e.g., no automated decisions with legal effects; personalization is for educational enhancement only).
  • Send administrative, service-related, and marketing communications (you can opt out of marketing emails at any time—see Section 8).
  • Provide customer support and respond to inquiries.
  • Conduct analytics, monitor trends, and prevent fraud.
  • Comply with legal obligations, including New York SHIELD Act requirements.

We do not provide financial, investment, or in-person consulting services. All content is educational only.

3. How We Share Your Information

We may share your information in limited circumstances:

  • Service Providers: With trusted vendors who assist us in operating the Services, such as:
  • Payment processors (e.g., Stripe) for handling transactions.
  • Hosting providers (e.g., AWS) for data storage.
  • Analytics services (e.g., Google Analytics) for usage insights. These providers are contractually obligated to protect your data via data processing agreements compliant with New York SHIELD Act safeguards and use it only for the services they provide to us.
  • Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, with notice to you where required by New York law.
  • Legal Compliance: To comply with laws, regulations, court orders, or legal processes.
  • With Consent: If you authorize us to share information with third parties.

We do not sell your personal information.

4. Cookies & Tracking

We use cookies and similar technologies (e.g., web beacons or pixels) only as needed to provide and improve our Services. These help us remember your preferences, enable secure logins and payments, and analyze site usage to enhance your experience. We do not use cookies for targeted advertising.

Types of Cookies We Use (based on our current implementation—subject to updates):

Cookie Type

Purpose

Duration

Examples

Essential

Required for core functionality, like maintaining your login session during course access or checkout.

Session (deleted when you close browser) or up to 1 year for persistent logins.

Session ID for payments via Stripe.

Analytics

To understand how users interact with our site (e.g., popular courses), if we enable tools like Google Analytics.

Up to 24 months.

_ga (Google Analytics, if active).

Functional

To save preferences, like language settings (rarely used on our site).

Up to 12 months.

Preference cookies for site theme.

We minimize cookie use to what's necessary and comply with New York SHIELD Act safeguards. You can manage or disable cookies through your browser settings (e.g., in Chrome: Settings > Privacy > Cookies). Note that disabling them may affect site features, like completing a purchase. We respect Do Not Track (DNT) signals where technically feasible. For questions about our cookie practices, email info@joingobeyond.com.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, as required by the New York SHIELD Act (including its 2025 amendments). These include:

  • Administrative: Risk assessments, employee training on data handling, and vendor due diligence.
  • Technical: Encryption of data in transit/rest, access controls, and regular security testing/monitoring.
  • Physical: Secure storage facilities and data disposal procedures (e.g., irreversible deletion).

For payment data, we comply with Payment Card Industry Data Security Standards (PCI DSS) through our third-party processors—we do not store full credit card details on our servers. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Breach Notification

In the event of a security breach that compromises your private information (as defined under the New York SHIELD Act, including unauthorized access compromising security, confidentiality, or integrity), we will notify you and relevant authorities within 30 days of discovery (the maximum allowed under 2025 SHIELD Act amendments), unless delayed for legitimate law enforcement needs.

  • Notifications to You: Provided via mail, phone, or conspicuous website posting (email only if not involving compromised credentials like email + password). Will include: breach details (timing, affected data types, approximate number impacted), steps to protect yourself (e.g., credit monitoring resources), and our contact info.
  • Notifications to Authorities: To the New York Attorney General, Department of State, State Police, and Department of Financial Services (NYDFS) within the 30-day period, detailing the breach's nature, scope, and affected NY residents. If over 5,000 NY residents are affected, we will also notify consumer reporting agencies.

We comply with all SHIELD Act breach requirements.

7. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. For example:

  • Account and personal information is retained while your account is active and for up to 7 years afterward for tax and legal purposes.
  • Usage data is retained for 24 months for analytics and improvement.
  • Payment records are retained for 7 years as required by financial regulations.

After this period, data is securely deleted (e.g., overwritten or destroyed per SHIELD Act physical safeguards) or anonymized.

8. Your Rights

While New York law does not provide comprehensive consumer rights, we voluntarily offer the following where feasible:

  • Access, update, or delete your personal information.
  • Restrict or object to processing.
  • Withdraw consent (where applicable).
  • Request data portability.
  • Opt out of marketing communications: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any such email or by contacting us. We comply with the CAN-SPAM Act for all commercial emails.

To exercise your rights, contact us at: info@joingobeyond.com. We will verify your identity (e.g., via email confirmation) and respond within 30 days (or as required by law).

9. International Data Transfers

Our Services are created and intended for sale and use within the United States. If you access our Services from outside the United States, you acknowledge that your information may be transferred to and processed in the U.S., where privacy laws may differ from your local standards (e.g., GDPR).

10. Third-Party Links

Our Services may contain links to third-party sites or embed third-party tools (e.g., YouTube for video content). We are not responsible for the content, policies, or practices of such third parties. Their data collection is governed by their own privacy policies.

11. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect, use, or disclose personal information from children under 13. If we learn that we have collected such information from a child under 13 without verifiable parental consent, we will delete it promptly.

We encourage parents and guardians to monitor their children's online activities and instruct them to never provide personal information on websites without permission. By using our Services, you represent that you are at least 13 years old (or the applicable age of digital consent in your jurisdiction). If you believe a child under 13 has provided us with personal information, please contact us immediately at info@joingobeyond.com so we can take appropriate action.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted, with the updated “Last Updated” date. Material changes (e.g., new data uses or rights) will trigger notice via email or prominent website banner. Continued use of our Services after changes constitutes acceptance. Prior versions are available upon request.

13. Contact Us

For questions or requests regarding this Privacy Policy, contact us at:

Go Beyond Solutions LLC

Email: info@joingobeyond.com

This Privacy Policy is governed by the laws of the State of New York, without regard to conflict of law principles.